Service operations platform
Run the service, not the spreadsheet.
Axiom SaaS connects the tools your team already runs, watches every account in one place, and takes the next step before anyone has to ask for a status update.
Free for 14 days · No card · Set up in an afternoon
Trusted by service teams at
01
The problem
Service work goes missing between the tools that hold it.
A request arrives in one inbox, the context lives in a second system, and the decision is made in a third. Nobody is careless — the work simply has nowhere to be seen as a whole. So it is rebuilt by hand, every week, in a spreadsheet somebody maintains after hours.
02
What it does
A service desk, an account record and an automation engine that agree with each other.
One record per account
Every message, task, file and renewal date on a single timeline that both sides of the handover can read.
Rules that act
Describe the condition once. Axiom opens the ticket, assigns the owner and posts the update without being asked.
Numbers you can defend
Response time, workload and revenue at risk, computed from the work itself rather than from what people remember to log.
Access that fits the org
Roles, scoped views and an audit trail, so a contractor sees their accounts and nothing else.
Connects to what you run
Slack, HubSpot, Jira, Stripe, Google Workspace and a documented API for the rest.
Ready this quarter
Import your accounts, map two fields, invite the team. Most rollouts are live in under a week.
03
How it works
Four steps, and none of them is a migration.
01
Connect
Point Axiom at the systems you already use. Nothing is migrated and nothing is switched off.
02
Map
Match your accounts and owners once. The timeline fills itself from that moment forward.
03
Automate
Write the first rule in an afternoon — usually the status update nobody enjoys writing.
04
Measure
Watch response time and revenue at risk move, with the underlying work one click away.
Measured across 640 teams
The work gets lighter before the headcount does.
04
In practice
What changed for the teams already running it.
Two hours back, every Monday
We stopped writing the Monday status report entirely. It writes itself now, and it is more accurate than the version I used to spend two hours on.
A save that paid for the year
The first renewal we saved paid for the year. The alert fired six weeks before anyone on the team had noticed the account going quiet.
05
Pricing
Priced per person, not per record.
Every plan carries the full product. What changes is scale and the paperwork your procurement team needs.
Starter
$0
/ forever
Up to 3 seats and 50 accounts.
Team
$24
/ user/month
For a service team that has outgrown the spreadsheet.
Scale
Custom
Multiple business units, procurement and an SLA.
06
Questions
The things teams ask before they start.
Start with one team and one rule.
Free for 14 days. Keep the tools you have. If it does not save a working day in the first month, walk away.
No card required · 14-day trial · Cancel in one click